Processing Time
Orders are typically processed within 3-5 business days. In rare cases, processing may take up to 2 weeks due to high demand or supplier availability. If delays occur, we will notify you via email.
Shipping Times & Delivery
Shipping times vary based on the destination and selected shipping method. Most orders arrive within 7-14 business days after processing. However, some items may take longer due to factors such as carrier delays or customs clearance.
Tracking & Notifications
Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking updates to appear in the system.
International Shipping
We offer international shipping to most countries. Please note that import duties, taxes, and fees may apply, and customers are responsible for these additional costs.
Lost, Stolen, or Delayed Packages
We are not responsible for lost or stolen packages after they have been marked as delivered. If your package is delayed beyond the estimated delivery timeframe, please contact the shipping carrier for assistance.
Changes & Order Cancellations
Once an order is placed, modifications or cancellations are only possible within the first 24 hours. After that, we cannot guarantee changes due to processing times.
Return Policy
We do not offer any types of returns after 14 days of receiving the item. To be eligible for a return within this timeframe, the item must be in unused condition and in the original packaging, which must be shown to us. We reserve the right to refuse any returns.
Third-Party Fulfillment Return & Refund Policy
Please note that products fulfilled by a third-party warehouse are not eligible for return or refund. We strive to ensure that all products are shipped in perfect condition. If you encounter any issues with your order, please contact our customer support team immediately, and we'll work with you to resolve the issue with the third-party fulfillment partner.
Need Help?
If you have any questions about your order, feel free to contact us at [email protected].